Last updated: 1 April 2026
We are INHAUS.AI LIMITED. We're a company registered in England and Wales with company number 12938387, whose registered address is at Studio C203b Lighthouse Studios, 89A Shacklewell Lane, London E8 2EB. In this privacy notice, we will refer to ourselves as 'we', 'us' or 'our'. We are the Data Controller of the personal information we collect, hold and use about you, as explained in this notice.
You can get hold of us in any of the following ways:
We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.
We do not have a data protection officer, but if you have any questions about this privacy notice or issues arising from it, you should contact Isabella Sumner, who is responsible for matters relating to data protection at our organisation. You can contact them using the details set out above.
We may update this privacy notice from time to time. This version was last updated on 1st April 2026.
Data Controller: under UK data protection law, this is the organisation or person responsible for deciding how personal information is collected and stored and how it is used.
Data Processor: a Data Controller may appoint another organisation or person to carry out certain tasks in relation to the personal information on behalf of, and on the written instructions of, the Data Controller.
Personal Information: in this privacy notice, we refer to your personal data as 'personal information'. 'Personal information' means any information from which a living individual can be identified. It does not apply to information that has been anonymised.
Special Information: certain very sensitive personal information requires extra protection under data protection law. Sensitive data includes information relating to health, racial and ethnic origin, political opinions, religious and similar beliefs, trade union membership, sex life and sexual orientation and also includes genetic information and biometric information.
Set out below are the general categories and types of personal information that we collect, use and hold about you:
| Category | Types of Data | Retention |
|---|---|---|
| Identity information | Your name (including any previous names and titles). We do not hold any Special Information. | Retained only as long as reasonably necessary to fulfil the purposes collected for. |
| Contact information | Email address, addresses, telephone numbers. | Retained only as long as reasonably necessary to fulfil the purposes collected for. |
| Payment information | Bank account details, credit or debit card details, and details of payments made between us. | Retained only as long as reasonably necessary to fulfil the purposes collected for. |
| Transaction information | Details of goods, services and/or digital content provided to you and any returns details. | Retained only as long as reasonably necessary to fulfil the purposes collected for. |
| Survey information | Information collected from surveys and feedback. | Retained only as long as reasonably necessary to fulfil the purposes collected for. |
| Website, Device & Technical | IP address, browser type and version, operating system, time zone, location settings, and other device information. | Retained only as long as reasonably necessary to fulfil the purposes collected for. |
We do not collect or hold any special information about you. We do not collect information from you relating to criminal convictions or offences.
We are only able to use your personal information for certain legal reasons set out in data protection law. In most cases, we will use your personal information for the following legal reasons:
It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as soon as possible to let us know.
Where we rely on consent as the legal reason for processing your personal information, you have the right to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice.
| Purpose | Legal Reason(s) |
|---|---|
| To enrol you as a customer | Contract Reason; Legitimate Interests Reason |
| To process your order, take payment, and advise you of updates | Contract Reason; Legitimate Interests Reason |
| To manage our contract with you and notify you of changes | Contract Reason; Legal Obligation Reason |
| To comply with audit and accounting matters | Legal Obligation Reason |
| For record keeping | Contract Reason; Legal Obligation Reason |
| To improve our goods, services, and/or digital content | Legitimate Interests Reason |
We usually collect personal information directly from you when you fill out a form, survey or questionnaire, purchase goods, services and/or digital content from us, contact us by email, telephone, in writing or otherwise. This includes the personal information that you provide to us when you subscribe to our mailing list.
We may receive some of your personal information from third parties or publicly available sources, including:
We do not sell or trade any of the personal information that you have provided to us. We may need to share your personal information with:
We do not transfer your personal information outside of the EEA or the UK.
We will only hold your personal data for as long as is necessary. How long is necessary will depend upon the purposes for which we collected the personal information and whether we are under any legal obligation to keep the personal information. We may also need to keep personal information in case of any legal claims.
You can contact us to request a copy of our retention policy.
We do not carry out any automated decision making (including profiling) that produces a legal effect or similarly significant effect on you. If we do decide to do this then we will notify you.
Under data protection laws, you have certain rights in relation to your personal information:
If you want to exercise any of these rights, please contact us using the details set out at the beginning of this notice. We do not charge a fee unless your request is unfounded or excessive.
You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes. In any marketing email, we provide a link to unsubscribe or opt out. We do not pass your personal information on to any third parties for marketing purposes.
If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner's Office (ICO). Please do contact us in the first instance so that we have the opportunity to discuss this with you and to take steps to resolve the position.
© 2026 InHaus.ai Limited. All rights reserved.